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"Tell me about a time...." The words evoke a child's fairy-tale innocence. Yet when used by an interviewer, they can help to determine the suitability of a job candidate by eliciting real-world examples of behaviors and experience that can save you and your organization from making a bad hiring decision.
High-Impact Interview Questions shows you how to use competency-based behavioral interviewing methods that will uncover truly relevant and useful information. By having applicants describe specific situations from their own experience during previous jobs (rather than asking them hypothetical questions about "what would you do if..."), you'll be able to identify specific strengths and weaknesses that will tell you if you've found the right person for the job. But developing such behavior-based questions can be time-consuming and difficult.
High-Impact Interview Questions saves you both time and effort. The book contains 701 questions you'll be able to use or adapt for your own needs, matched to 62 in-demand skills such as customer focus, motivation, initiative, adaptability, teamwork, and more. It allows you to move immediately to the particular skills you want to measure, and quickly find just the right tough but necessary questions to ask during an interview.
Asking behavior-based questions is by far the best way to discover crucial details about job candidates. High-Impact Interview Questions gives you the tools and guidance you need to gather this important information before you hire.
- Sales Rank: #70663 in Books
- Brand: Hoevemeyer, Victoria A.
- Published on: 2005-09-26
- Original language: English
- Number of items: 1
- Dimensions: 9.00" h x 6.00" w x .50" l, .62 pounds
- Binding: Paperback
- 192 pages
- Management
- Human Resources
- High-Impact Interview Questions
- Victoria A. Hoevenmeyer
Amazon.com Review
Like many of the offerings from Amacom, the publishing arm of the American Management Association, High-Impact Interview Questions: 701 Behavior-based Questions to Find the Right Person for Every Job has a no-nonsense, practical bent. Focused on both the art and the science of effective job interviews, it's clearly intended as a manual for everyday use by hiring managers and human-resource professionals across a wide range of organizations. Author Victoria Hoevemeyer has worked for over 20 years in organizational development and leadership coaching from her home base of Illinois, and her expertise shows through in the direct, straightforward tone suffusing this book.
If the interactions between job seekers and job interviewers can resemble a cat-and-mouse game, with each group trying to outwit and to stay one step ahead of the other, High-Impact Interview Questions serves as recruiters' foil to the books popular with candidates, such as How Would You Move Mt. Fuji? and Best Answers to the 201 Most Frequently Asked Interview Questions . It opens by describing three different kinds of questions which dominate most modern job interviews: conventional questions ("What are your greatest strengths and weaknesses?"), situational questions ("How would you handle a crisis in which your boss asked you to do something that you considered unethical?"), and brainteaser questions ("Why are manhole covers round?"), and analyzes the shortcomings of each approach. These techniques for sorting good job candidates from bad are fundamentally flawed, according to Hoevemeyer, because they are far too predictable and artificial, and don't illuminate the qualities that actually make a difference to new employees' success.
Instead, Hoevemeyer advances a philosophy which she terms "Competency-Based Behavioral Interviewing" (CBBI). Her basic premise is that past performance is the best predictor of future performance, and that the more recent a particular behavior, the stronger of a predictor it will be. If you accept those assumptions, then much of what follows in the book's explanations of CBBI are highly logical.
The most valuable part of High-Impact Interview Questions is its extensive catalog of sample interview questions, grouped according to the underlying quality which they're meant to uncover. After introducing CBBI and showing how it ties specific and precise interview questions back to the functional competencies job seekers will need in a particular position, the book provides a very handy guide to sample questions which any interviewer can use. Interested in a candidate's decision-making ability? Try "Describe a time you had to make a quick decision with incomplete information?" How about attention to detail? For that, the book prescribes queries like, "Tell me about a time when you caught an error that others had missed."
Esoteric philosophical tome, this isn't. But for those job interviewers who believe in competency-based questions and want an efficient guide to learning about interviewees' true potential, this book is a worthwhile read. --Peter Han
Review
“... a good book to look over when preparing for interviews or to stimulate your thinking.”
-Career Opportunities News
"An excellent resource." --Los Angeles Times, nationally syndicated columnist Mark Goulston
Review
"The concept of behavior-based interviewing has been around for some time now, but nowhere is the art and technique developed as well as in Victoria A. Hoevemeyer's High-Impact Interview Questions: 701 Behavior-Based Questions to Find the Right Person for Every Job." -- from the Foreword by Paul Falcone, author of The Hiring and Firing Question and Answer Book and 96 Great Interview Questions to Ask Before You Hire
Most helpful customer reviews
28 of 29 people found the following review helpful.
Revealing interview questions...and how to use them
By Rolf Dobelli
Selecting the right person for a job is both an art and a science. To help you improve your chances of finding the right person, author Victoria A. Hoevemeyer proposes that human resource departments and hiring managers should ask applicants explicit questions about their skills and behavior. This approach, known as "Competency-Based Behavioral Interviewing" (CBBI), provides a clear picture of what candidates actually did in their previous jobs. Hoevemeyer's sensible idea is that if candidates succeeded at certain tasks before, they'll repeat their success in their new jobs. She provides a very long list of detailed questions that hiring managers can use to learn the specifics of candidates' skills and past performance. However, the book lacks proof that the CBBI process actually results in recruiting new hires who perform well and have better retention rates. Still, since Hoevemeyer's approach clearly elicits rich information, we believe that managers and even experienced HR professionals may find her interviewing tactics useful.
16 of 16 people found the following review helpful.
Not Only Great for the Interviewer but also for the Interviewee
By Lori
This book is easy to pick up and understand what behavioral interviewing is all about. For someone that is at the other end of the interview process (the interviewee) this book helped to better prepare me for the interview process in this day and age. Interviews no longer entail just talking about your experience. A potential employer needs more information about a person in a short period of time. By reading "High-Impact Interview Questions" I feel more confident knowing what a potential employer could be looking for and what kind of quetions they may be asking. For the price, this book is well worth it!
10 of 10 people found the following review helpful.
A Great Resource with Hundreds of Interview Questions
By Deborah
"High-Impact Interview Questions" will save you both time and effort in the interview process. It provides hundreds of interview questions that you can tailor to your organization. By asking questions that focus on the candidate's actual performance, you will increase the likelihood that the people you hire will be a good fit for the position and the organization. This book is a great resource for the new interviewer as well as the seasoned HR professional.
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